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    IT Security Outreach and Training

    IT Security provides security awareness training and education services to UCSF faculty, staff and learners.The goals of these services include educating the UCSF community on:

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    Phish Alarm

    Phish Alarm is a tool that is available to all users at UCSF. With the click of a button, users can report a phishing or malicious message. As described here, the Report Phish button is available for both PC and Mac Outlook clients as well as on Outlook Web Access (email.ucsf.edu) and the Outlook Mobile App.

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    SSL / TLS Certificates

    SSL (secure socket layer protocol), currently using TLS 1.2 or greater encryption, is used to secure transmissions between servers and clients. Example: Visiting a https address from Google Chrome or Safari. SSL / TLS certificates allow clients to verify a server's authenticity against known Certificate Authorities before establishing an encrypted connection. This helps determine if the server is who they say they are.

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    Application and Website Security

    Hackers must first find weaknesses (vulnerabilities) within a system or application in order to gain control of computers and other network systems. These weaknesses can be the result of many different causes, such as not keeping systems and applications up to date or the use of insecure development and coding practices. In either case, these weaknesses could allow hackers to gain unauthorized access to UCSF systems and data. 

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    ITFS Proactive Medical Center Rounding

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    Computer Backup (CrashPlan)

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    Dell Data Protection Encryption (DDPE)

    Dell Data Protection | Encryption (DDPE) Enterprise Edition is a comprehensive encryption solution for UCSF. It is available to all UCSF faculty, staff and learners.DDPE Frequently Asked Questions

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    • Desktop Support

    Symantec Endpoint Protection (SEP)

    Symantec Endpoint Protection (SEP) is provided free of charge to UCSF faculty, staff, learners and researchers. SEP is designed to (1) detect, remove and prevent the spread of viruses, spyware and other security risks and (2)​​​ provide Windows, Mac and Linux computers with anti-virus (AV) and anti-spyware protection. In addition, UCSF SEP clients automatically keep both the client software and security definitions (AV and IPS) updated for the most complete protection.

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    Security Incident Response & Investigation

    • Technical Partner

    IT Field Services (ITFS) Desktop Support

    Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +

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