109 Results

Dell Data Protection Encryption (DDPE)

Dell Data Protection | Encryption (DDPE) Enterprise Edition is a comprehensive encryption solution for UCSF. It is available to all UCSF faculty, staff and learners.DDPE Frequently Asked Questions

  • Faculty
  • Staff
  • Student
  • Desktop Support

Symantec Endpoint Protection (SEP)

Symantec Endpoint Protection (SEP) is provided free of charge to UCSF faculty, staff, learners and researchers. SEP is designed to (1) detect, remove and prevent the spread of viruses, spyware and other security risks and (2)​​​ provide Windows, Mac and Linux computers with anti-virus (AV) and anti-spyware protection. In addition, UCSF SEP clients automatically keep both the client software and security definitions (AV and IPS) updated for the most complete protection.

  • Faculty
  • Staff
  • Student
  • Security

IT Field Services (ITFS) Desktop Support

Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

Upgrade to Windows 11

Starting in November 2024, IT will begin upgrading all ITFS-managed Windows computers to Windows 11. This upgrade takes 30-60 minutes of computer downtime and will provide optimized performance and enhanced security. Users have the option to upgrade their workstations as a self-service installation, using the steps below at a time that is convenient for them. Additional details on how to upgrade and what’s changing are listed below.  

  • Affiliate
  • Faculty
  • Researcher
  • Staff
  • Student
  • Desktop Support
How-To

Background

  • Affiliate
  • Faculty
  • Research Staff
  • Researcher
  • Staff
  • Technical Partner