165 Results

  • Desktop Support
  • Web Services
How-To

Website Business Owners and Support

Generally two roles are assigned to people responsible for keeping a site up to date: a business owner or a day-to-day technical support. However, responsibilities vary across research labs, degree programs, school departments, etc. At UCSF the person responsible for their site adhering to UCSF policies is referred to as a website business owner. They also may keep the site up to date, determine who has permission to develop, edit, or publish, and determine site strategy.

  • Faculty
  • Staff
  • Technical Partner
  • Web Services
How-To

Definitions

Here are a few key Drupal terms used in Drupal documentation. The full Drupal Glossary has more than 100 definitions.

  • Faculty
  • Staff
  • Technical Partner
  • Web Services
How-To

What to Expect after Installing BigFix

You will be prompted to register your computer through a simple, quick process: Follow the instructions at Registering Your Computer. BigFix will run in the background, and the BigFix icon will appear on the system tray (Windows) or menu bar (Mac OS X).

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

Verify if BigFix is installed

Since BigFix allows us to track a computer, associate the computer with a specific user and collect system specifics (e.g., OS, CPU, RAM, hard drive space), we are able to determine if a system can support encryption. BigFix can also be leveraged to verify patch levels and anti-virus/anti-malware software versions.

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

BeyondTrust Vendor Comparison

The following table will provide an overview of the features within BeyondTrust Privileged Remote Access and other Privileged Remote Access systems. We will be reaching out to departments to better understand your current solution and use cases to better transition to BeyondTrust Privileged Remote Access from another privileged remote access tool.  Please review the features of BeyondTrust compared to other solutions and if BeyondTrust does not satisfy your needs from a feature perspective, let us know.

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Desktop Support
How-To

BeyondTrust Training

Prior to using BeyondTrust Privileged Remote Access, the Access Console must be installed and configured on your system.

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Desktop Support