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    VPN - Remote connection

    GlobalProtect VPN allows users outside of the UCSF directly connected internal network to access restricted resources at UCSF (e.g., connecting to file shares, servers, desktops). The system provides a fully encrypted connection between the client device (laptop, smartphone, tablet, etc.) and the UCSF network providing access identical to systems connected via wired or wireless within UCSF facility.

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    Learner Technology Support

    First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.Hours: 24 hours a day, 7 days a weekPhone: (415) 514-4100Chat, Tickets, Knowledge Base: http://help.ucsf.eduEmail: itservicedesk@ucsf.edu

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    When Should I Use VPN?

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    Learner Hardware & Software

    You may purchase from any vendor, UCSF does not have a campus computer store or make any specific recommendations. Purchasing decisions should be guided by the Technology Requirements for Learners. Before purchasing anything, please take account of what is provided by UCSF and the discounts that are available to learners with a .edu email.

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    Technology Requirements for Learners

    This page specifies campus wide technology requirements for learners who are new to UCSF or purchasing a new computer.Learners should also review the Technology Introduction for Learners which provides an overview of technology at UCSF.

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    For emergencies and high priority issues please call the IT Service Desk (415) 514-4100

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