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  • Education Applications
  • Security
How-To

Bring Your Own Device (BYOD) to UCSF

You can use your own smartphone, tablet, laptop or computer to access UCSF systems, but the device needs to comply with UCSF's security policy. This is to ensure that your device, the UCSF network and UCSF sensitive data all remain safe.The UCSF IT Service Desk is available 24 hours a day, 7 days a week. Contact us:

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Security
How-To

Learner Device Setup

UCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.You can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.

  • Student
  • Education Applications
How-To

Learner Accounts

The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.

  • Student
  • Education Applications
How-To

Learner Technology Support

First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.Hours: 24 hours a day, 7 days a weekPhone: (415) 514-4100Chat, Tickets, Knowledge Base: http://help.ucsf.eduEmail: itservicedesk@ucsf.edu

  • Student
  • Education Applications
How-To

IT Security Orientations and Education

UCSF IT and the Technology Commons offer orientation presentations to learners, faculty and staff.  We can vary the topics and the length of presentations. Contact IT Security Awareness if you're interested at awareness@ucsf.edu. Below is a link to one of our presentations as well as a program listing.https://lecture.ucsf.edu/ets/Play/a780ce7a72c848099b01724bf5c034d71d

  • Faculty
  • Staff
  • Student
  • Security
How-To

Technology Requirements for Learners

This page specifies campus wide technology requirements for learners who are new to UCSF or purchasing a new computer.Learners should also review the Technology Introduction for Learners which provides an overview of technology at UCSF.

  • Student
  • Education Applications
How-To

Travel Safely - Laptops and other devices

These travel guidelines apply to (1) all UCSF employees and affiliates and (2) their UCSF-owned or personal devices that are used for UCSF business.1. Install the UCSF security suite on your computers and laptops..2. Encrypt your laptop.

How-To

Recommended Security Products

Data is increasingly becoming UCSF’s lifeblood and most critical asset. We’ve curated a collection of tools and products to help you protect UCSF’s data These tools and products have been vetted by IT Security, and we encourage you to use them.UCSF ITS provides client security software free of charge to faculty, staff, learners and researchers: 

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Security