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    Learner Technology Support

    First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.Hours: 24 hours a day, 7 days a weekPhone: (415) 514-4100Chat, Tickets, Knowledge Base: http://help.ucsf.eduEmail: itservicedesk@ucsf.edu

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    Learner Hardware & Software

    You may purchase from any vendor, UCSF does not have a campus computer store or make any specific recommendations. Purchasing decisions should be guided by the Technology Requirements for Learners. Before purchasing anything, please take account of what is provided by UCSF and the discounts that are available to learners with a .edu email.

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    Technology Requirements for Learners

    This page specifies campus wide technology requirements for learners who are new to UCSF or purchasing a new computer.Learners should also review the Technology Introduction for Learners which provides an overview of technology at UCSF.

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    Protect UCSF and Myself from Phishing and Other Similar Scams

    See the Red Flags from The latest UCSF Phishing Campaign WHAT YOU SHOULD DO IF YOU RECEIVE A RANDOM EMAIL OR CALL THAT ASKS FOR YOUR PRIVATE INFORMATION:

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    IT Security Educational Meetings and Webinars

    From time to time, UCSF IT Security, other UC campuses and teams, as well as third parties such as SANS host educational events. Recordings are shared here.Click here to view the videos from the October 2024 UC Cybersecurity Awareness Month EventsPatrick Phelan, UCSF CISO

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