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    How-To

    Zoom Web Conferencing FAQs

    The following are some Frequently Asked Questions you may have when using Zoom in your work at UCSF:How do I create a Zoom account?How do I change my preferred name in Zoom?How do I add Pronouns to my Zoom profile?How do I use Zoom AI Companion?

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    Microsoft 365: Teams FAQs

    The upgrade to the New Teams has reset your Theme and

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    Office 365: Lists

    Stay on top of it all with Lists, your smart information tracking app in Microsoft 365. Work with anyone, anywhere. Configure your lists to better organize events, issues, assets, and more.

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    Microsoft 365: SmartCite for Papers for Word

    SmartCite is fast, easy to use, supports over 9,000+ styles, and most importantly, makes it easy to collaborate on documents with colleagues. 

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    Microsoft 365: Stream (on SharePoint)

    Microsoft Stream (on SharePoint) is an enterprise video service where people in the organization can upload, view, and share videos securely.  

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    Secure Box (CipherCloud)

    Secure Box allows UCSF Box users to store restricted data while protecting UCSF and our patients, staff and learners from data loss.

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    Box: CipherCloud (.ccsecure) Encryption

    Secure Box allows UCSF Box users to store restricted data while protecting UCSF and our patients, staff and learners from data loss.We launched CipherCloud on Monday, October 3, 2016. In November 2016 we began scanning files that were already on Box. Note: We are only scanning for UCSF PHI. We are not scanning multimedia formats (e.g., image, video, audio files, scanned PDFs) or files over 400MB.With the implementation of CipherCloud, UCSF Box users will see the following changes.

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    Microsoft 365 Mobile Applications

    Microsoft offers mobile versions of Microsoft 365, these applications have features to increase your productivity on the go with your mobile phone or tablet.

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    Zoom Cloud Recording

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    Microsoft 365 FAQs

    We continue to update these FAQs. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.

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