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Standards and Guidelines
UCSF Enterprise IT has standards and guidelines to assist you in work. The current standards and guidelines have been grouped thematically and each link will provide informational guidance related to processes in your area of work.
IT Request Management
IT Service Management Request ManagementService Request Management is the process by which IT fulfills customer requests for standard services. A service request is a formal request from a customer for access to standard services IT provides. The goal of Request Management is to deliver services in a defined repeatable, consistent and timely manner to support customers in the ability to get access to services to do their jobs. – Mitch Pautz, ITSM manager
- Staff
- Technical Partner
- Business Applications
OneTrust Cookie Banner Testing
The following steps will guide you through how to experience your website when cookies are turned off by a the OneTrust cookie banner. For more information about the OneTrust cookie banner, follow this link. Visitors to your site may decide to reject all cookies and thus possibly limit some of the tools you as a site owner may have installed on your site. When these cookies are limited, it can change the user experience. The steps below can help you to see what that experience is like by turning off the cookies.
- Affiliate
- Faculty
- Staff
- Student
- Web Services
Critical and other Vulnerabilities in Progress WhatsUp Gold
Progress released a security bulletin to address Critical and other vulnerabilities affecting Progress WhatsUp Gold.
Printer Vulnerabilities Impacts Major Linux Distros
Cyberscoop reported about Printer Vulnerabilities impacting Major Linux Distros. The vulnerabilities would allow attackers to run any commands on targeted device without user knowledge under certain conditions. They cannot exploit the vulnerability unless a print job is sent to it. However, this situation is concerning because future attacks following a similar pattern might not require a print job to trigger and could exploit similar vulnerabilities.
Critical Vulnerability in Nvidia’s Container Toolkit
Nvidia has released security updates to address a vulnerability in Nvidia’s Container Toolkit.
Service Interruption
BCH Oakland UKG Pro (Timekeeping, Payroll and HR system)
Services impacted: Web Hosting
Resolved
Sep 2024: PHISHING ATTACKS Use Rent Payment Lure for BEC
Threat Alert:
Sep 2024: SPOOFED BUSINESS Lures Spread Remote Management Software
Threat Alert: SPOOFED
Vulnerabilities in Multiple Cisco Products
Cisco has released security updates to address vulnerabilities in multiple Cisco Products. A cyber threat actor could exploit some of these vulnerabilities to take control of an affected system.