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41 Results
Guideline
macOS Monterey and Older Versions Discontinued
macOS Monterey (12.x) and older versions are all discontinued and no longer supported by Apple, which also ended security updates and maintenance. This means these older macOS versions no longer meet UCSF's minimum security standards.It is a minimum security standard of UCSF that all computers used for UCSF business must run vendor-supported versions of operating systems to avoid security risks. Computers that no longer meet this security requirement will eventually be blocked from UCSF's network.
Impacted Services: IT Field Services (ITFS) Desktop Support , ITFS Supported Macs
Standard
Intune Mobile Device Management (MDM) Privacy
Impacted Services: Email, Microsoft 365, Microsoft 365: Teams
Standard
Ordering Apple Devices (iPads and Macs)
To order any computers (including iPads and other mobile devices) intended to be UCSF-owned devices, please check with your supervisor, manager or department chair to determine if you are authorized to purchase before placing an order.
Impacted Services: Computer and Accessory Ordering, IT Field Services (ITFS) Desktop Support
Guideline
iCloud Accounts with UCSF Email Addresses
Impacted Services: Account Login & Password, IT Field Services (ITFS) Desktop Support , Technology Introduction for Learners, ITFS Supported Macs
Standard
Research Analysis Environment - Hosting Agreement
This is a Service Level Agreement (“SLA”) between the campus community and the Information Technology Services Division (ITS) to document:
Impacted Services: Research Analysis Environment (RAE)
Standard
Bulk Email Standard
Bulk email is a critical mass communications tool at UCSF that is used for distributing information to large audience groups through electronic mailing lists or newsletter tools.The purpose of the policy is to:
Impacted Services: Email, Listserv, Staffbase Email (formerly Bananatag)
Standard
What to do before returning your UCSF Mac computer
In light of concerns regarding Activation Lock on Macs, we advise all users to turn off 'Find My' by removing their UCSF-issued Mac from their iCloud accounts before returning their computers back to their UCSF department via one of the following methods:
Impacted Services: Computer and Accessory Ordering, IT Field Services (ITFS) Desktop Support , ITFS Supported Macs