Description

Bananatag is now Staffbase Email. Staffbase Email integrates with Office 365, which allows you to easily create and send beautiful emails to your existing distribution lists without leaving Outlook. This makes Staffbase Email the ideal solution for internal communications. Learn more about the different features for each Authorized Bulk Email Service at UCSF.

NOTE: Staffbase is releasing some updates to this service that cannot be used in the Desktop Outlook client. It is advised to use Staffbase on Outlook Web App on Google Chrome, Microsoft Edge, or Safari.

Benefits

• Standardized email communication that includes brand-compliant templates and metrics (Including heat maps)
• Emails originate within Office 365 – This means: no spam filtering, no Proofpoint URL rewrites, and no external email tag
• Reduced risk of data loss – Uses UCSF authentication and logging, which means no UCSF data stored in unapproved vendor clouds
• Secure Communications Platform - Only email marketing platform with a signed UCSF Business Associates Agreement (BAA), this means that Staffbase Email is approved for use with sensitive information.

Features

• Enhanced Decision-making - Measure and track your internal communications to better understand your communications strategy, content and engagement with your audience using detailed analytics.
• Engage with your Audience - With embedded Pulse Surveys and commenting, you can interact with your employees, thereby making your employee emails a two-way communication channel.

Support 

For questions and support, please submit a ticket on our Employee Self-Service Portal.

Training and Resources 

To learn more about Staffbase Email and its functions, visit our Staffbase Training page.

The Staffbase Team is hosting Lunch and Learn sessions to highlight features and best practices when using Staffbase in your work. The following links are the recordings from these Lunch and Learn sessions:

• Staffbase Lunch and Learn series
  • Sending from an alias, multi-language newsletter sends, and editorial calendars (Video length - 56:14)
  • Reviewing metrics for email sends in Staffbase (Video length - 42:12)

Requirements and Limitations

To access Staffbase Email, you will need a web browser (Google Chrome or Microsoft Edge are recommended for the best experience) or Microsoft Outlook and a UCSF email address.