UCSF IT Technology

Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.

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• Desktop Support

With many of our IT teams working remotely, we want to provide you not only the tools, but the habits and support to do so successfully. Remote work has its benefits, including not commuting and challenges such as isolation. We've curated a list of resources aimed at helping you manage your telecommute. This is a growing list, and we welcome your suggestions and feedback. Reach out to itcommunications@ucsf.edu (don't forget to share your remote-work success stories).

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• Student
• Desktop Support

Office 365 Desktop Applications Office 365 Resources  Training Resources Related Resources Office 365 Teams and Mobile Using O365 in Box Collaboration & Sharing Security & Privacy (PHI) Additional Training Office 365 Word Online Excel Online PowerPoint Online OneNote Online O365 Teams

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• Student
• Email & Collaboration

Working remotely? Follow these tips to securely manage your telecommute.

• Faculty
• Staff
• Student
• Desktop Support

These tips were originally developed by the UCSF Program Management Office (PMO). They have been expanded by IT.

• Faculty
• Staff

There have been reports internally at UCSF of increased attempts to interrupt Zoom meetings for nefarious purposes. Below are recommendations to increase the privacy of your Zoom meetings. Get acquainted with Zoom’s options, so you can choose the appropriate configuration to safeguard the privacy of your meetings. For sensitive meetings, consider applying all the following recommendations. These are considered the most effective ways of keeping interlopers out of your meetings:

• Technical Partner

The UCSF IT Security Suite is a group of tools to help keep you, your data and UCSF safe. The Security Suite includes:

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• Staff
• Student
• Desktop Support