UCSF IT Technology

Immediately report the theft or loss of your device to the UCSF Police Department: 415-476-1414. Remember that time is of the essence.  After reporting the loss or theft of your device to the UCSF Police Department,  it is critical that you contact the IT Service Desk at 415-514-4100 as soon as possible.

To make sure a transferred UCSF employee is set up for work:

Federal and state laws and regulations require that confidential electronic data, such as protected health information (PHI), personnel information, financial information, and personally identifiable information (PII) must be protected when stored on a computer, to reduce the impact of a computer loss or security breach. Such regulations include but are not limited to:

  What is encryption?

Multiple methods for deploying whole-disk encryptions are used at UCSF Medical Center and UCSF Campus. The list of computer encryptions below is ordered by most to least well-used. For additional information regarding encryption, visit our Encryption FAQs.

Make sure to determine your operating system before buying software. UCSF IT Field Services (ITFS) licenses the operating systems for Windows and Apple/Mac, as well as the basic Microsoft Office suite, for all Basic and Premium customers.

The purpose of this process is to allow individuals and departments to create and manage department-owned devices in ServiceNow Configuration Manage Database (CMDB). Important: This process is used only for department-owned devices. You must first search for it to prevent creating duplicates in case it was previously registered.

• Affiliate
• Faculty
• Staff
• Student

  There are two types of certificates that protect UCSF data and user data: website certificates and wireless certificates.

  With so many survey tools available to use at UCSF, which one best fits your needs? Here are highlights of available tools and our recommendations. You can also download a matrix comparison chart for more details.