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Office 365: OneDrive FAQs
We continue to update these FAQs. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.
- Faculty
- Staff
- Student
- Email & Collaboration
Microsoft Releases Out-of-band Update to Address Critical Issues
Microsoft releases Out-of-band update to address critical issues after installing the January Windows update. This update addresses issues related to VPN connectivity, Windows Server Domain Controllers restarting, Virtual Machines start failures, and ReFS-formatted removable media failing to mount. For a complete description of the vulnerabilities and effected systems, visit Windows message center.
Vulnerabilities in Cisco Small Business RV Series Routers will not be patched (End of Life)
Cisco has released a security advisory to announce that they will not patch vulnerabilities in older versions of their Cisco Small Business RV Series Routers. These vulnerabilities could allow an unauthenticated, remote attacker to execute arbitrary code or cause a denial of service (DoS) condition on an affected device.
Network Access Control (NAC) FAQs
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
Office 365 FAQs
Office 365 Frequently Asked QuestionsWe continue to update these FAQs. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.
- Faculty
- Staff
- Student
- Email & Collaboration
BCH Oakland Remote Work Resources
- Faculty
- Staff
- Student
Content: Create a Service Page
- Technical Partner
IT Field Services (ITFS) Desktop Support Health Desks
The Health Desk provides walk-up IT help.Typical Health Desk support includes:Duo enrollment and questionsAssistance with Wi-FiMobile email setupDevice encryptionVPN support
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
Telecommute Securely
Working remotely? Follow these tips to securely manage your telecommute.
- Faculty
- Staff
- Student
- Desktop Support
Student Device Setup
UCSF Email and CalendarUCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.Desktop SetupYou can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.
- Student
- Education Applications