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Multi-Factor (Duo) FAQs
OverviewThese Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Bring Your Own Device (BYOD) to UCSF
Introduction to BYOD at UCSF You can use your own smartphone, tablet, laptop or computer to access UCSF systems, but the device needs to comply with UCSF's security policy. This is to ensure that your device, the UCSF network and UCSF sensitive data all remain safe. Get Technology Help The UCSF IT Service Desk is available 24 hours a day, 7 days a week. Contact us:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Security
IT Security Orientations and Education
Introduction UCSF IT and the Technology Commons offer orientation presentations to students, faculty and staff. We can vary the topics and the length of presentations. Contact IT Security Awareness if you're interested at [email protected]. Below is a link to one of our presentations as well as a program listing. SON Student Orientation https://lecture.ucsf.edu/ets/Play/a780ce7a72c848099b01724bf5c034d71d
- Faculty
- Staff
- Student
- Security
IT Orientation
Information Technology Systems Orientation Your UCSF Account Information Your UCSF Accounts: https://myaccess.ucsf.edu/myid Manage your UCSF User ID and passwords from the password management tool: Password.ucsf.edu Identity Management General contact information (Your preferred first name, phone, address, and other identity information) can be modified at directory.ucsf.edu
Managing, Updating, and Enrolling Additional Devices in Duo
This document will detail the following processes:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Travel Safely - Laptops and other devices
What you need to know UC is a global organization, so employees often travel domestically and abroad. UCOP has created the UCGO site to: Help facilitate travel Provide health and safety guidance and other critical resources during employee travel
Recommended Security Products
Data is increasingly becoming UCSF’s lifeblood and most critical asset. We’ve curated a collection of tools and products to help you protect UCSF’s data These tools and products have been vetted by IT Security, and we encourage you to use them.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Security
Multi-Factor (Duo) Authentication Methods
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Encrypt Your Computer Not Supported by ITFS
- Technical Partner
Manage Your UCSF Password
How to AccessEveryone accessing UCSF resources will have a password for their computers, email and access to email and Office 365 applications on their mobile devices. NOTE: To access your email on your mobile device, you will need to Enroll Your Mobile Device in Intune Company Portal.
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Access & Identity