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14 Results
How to create a URL shortcut on the IT website
- Technical Partner
BCH Oakland Remote Work Resources
- Faculty
- Staff
- Student
Accessible Virtual Events Best Practices
With COVID-19 and a shift to remote work, UCSF events such as Friday Town Hall Meetings, large training presentations, conventions, press conferences and emergency communications go virtual with live broadcasts and live streaming.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Web Services
How to Troubleshoot Your Home Internet Connection
Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.
- Faculty
- Staff
- Student
- Desktop Support
ITFS Event Support
Description Event-support charges apply when the majority of attendees are not supported by ITFS. IT Field Services can provide conference and special-event support at our hourly project rate of $82 per staff hour. Hourly charges require prior authorization from your department. This cost includes:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Desktop Support
Student Technology Support
UCSF IT Service Desk First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account. Hours: 24 hours a day, 7 days a week Phone: (415) 514-4100 Chat, Tickets, Knowledge Base: http://help.ucsf.edu Email: [email protected]
- Student
- Education Applications
Remote Work Resources
- Faculty
- Staff
- Student
Telecommute Securely
Working remotely? Follow these tips to securely manage your telecommute.
- Faculty
- Staff
- Student
- Desktop Support
Student Hardware & Software
Purchasing Hardware and SoftwareYou may purchase from any vendor, UCSF does not have a campus computer store or make any specific recommendations. Purchasing decisions should be guided by the Technology Requirements for Students. Before purchasing anything, please take account of what is provided by UCSF and the discounts that are available to students with a .edu email.
- Student
- Education Applications
Accessible Videos Best Practices
Accessible videos include playback controls for keyboard use, play only when activated (rather than as page loads), and closed captions or is accompanied by a full-text transcript. The case for captioning at UCSF You may see there are plenty of videos on the web with no or poor captioning. If others are breaking the law, and it is law, it does not excuse UCSF from the obligation to take the higher road and do the right thing – provide accurate captioning with videos.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Technical Partner
- Volunteer
- Web Services