Skip to main content
University of California San Francisco Give to UCSF

UCSF IT Technology

Main navigation

  • Status
    • Security Announcements
  • Services
    • Projects
  • How To
  • News & Events
  • About Us
  • Log In
Open Close Search
Open menu
Give to UCSF

Breadcrumb

  1. Home
  2. Services
  3. Staffbase Email (formerly Bananatag)

This content is viewable by Everyone

Staffbase Email (formerly Bananatag)

Save

Log in via MyAccess to save.

Subscribe to Service

Log in via MyAccess to subscribe.

  •  Support:
    Log in via MyAccess to get help with this service
  • Supporting Training: Bananatag Training

  • Learn more about Bananatag

How to Request Access

Submit a request via ServiceNow. Include your email address, the email addresses of any team members who need access along with a shared account if you plan to send from one.

To begin using Staffbase in your work, review the Staffbase Lunch and Learn (video) and supporting documentation. 


NOTE: Staffbase is releasing some updates to this service that cannot be used in the Desktop Outlook client. It is advised to use Staffbase on Outlook Web App on Google Chrome, Microsoft Edge, or Safari.


Description

Bananatag is now Staffbase Email. Staffbase Email integrates with Office 365, which allows you to easily create and send beautiful emails to your existing distribution lists without leaving Outlook. This makes Staffbase Email the ideal solution for internal communications. Learn more about the different features for each Authorized Bulk Email Service at UCSF.

NOTE: Staffbase is releasing some updates to this service that cannot be used in the Desktop Outlook client. It is advised to use Staffbase on Outlook Web App on Google Chrome, Microsoft Edge, or Safari.

Benefits

  • Standardized email communication that includes brand-compliant templates and metrics (Including heat maps)
  • Emails originate within Office 365 – This means: no spam filtering, no Proofpoint URL rewrites, and no external email tag
  • Reduced risk of data loss – Uses UCSF authentication and logging, which means no UCSF data stored in unapproved vendor clouds
  • Secure Communications Platform - Only email marketing platform with a signed UCSF Business Associates Agreement (BAA), this means that Staffbase Email is approved for use with sensitive information.

Features

  • Enhanced Decision-making - Measure and track your internal communications to better understand your communications strategy, content and engagement with your audience using detailed analytics.
  • Engage with your Audience - With embedded Pulse Surveys and commenting, you can interact with your employees, thereby making your employee emails a two-way communication channel.

Support 

For questions and support, please submit a ticket on our Employee Self-Service Portal.

Training and Resources 

To learn more about Staffbase Email and its functions, visit our Staffbase Training page.

Requirements and Limitations

To access Staffbase Email, you will need a web browser (Google Chrome or Microsoft Edge are recommended for the best experience) or Microsoft Outlook and a UCSF email address.

  • Service Manager: Vincent Ma
  • Service Owner Team: IT DWS Collaboration
  • Service Support Team: IT DWS Collaboration
  • Audience: Faculty, Staff, Student
  • Service Category: Email & Collaboration

Related News

  • Are You Ready for the July 1st Bulk Email Standard?
    Jill Wolters/Friday, May 28, 2021
Section Menu
Staffbase Email (formerly Bananatag)
  • Staffbase (formerly Bananatag) Training
Home

Footer Col 1

  • Status
  • Services
  • How To
  • News & Events

Footer Col 2

  • About
  • IT Directory
  • Standards & Guidelines

Footer Col 3

  • Get Help
  • Recognize IT Staff
  • Submit a Support Inquiry

    For emergencies and high priority issues please call the IT Service Desk (415) 514-4100

    • Facebook
    • Twitter
    • YouTube
    • Instagram

    © 2025 The Regents of the University of California