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Staffbase (formerly Bananatag)

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  •  Support:
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  • Supporting Training: Bananatag Training

  • Learn more about Bananatag

How to Request Access

Submit a request via ServiceNow. Include your email address, the email addresses of any team members who need access along with a shared account if you plan to send from one.


Description

Bananatag is now Staffbase. Staffbase integrates with Office 365, which allows you to easily create and send beautiful emails to your existing distribution lists without leaving Outlook. This makes Staffbase the ideal solution for internal communications. Learn more about the different features for each Authorized Bulk Email Service at UCSF.

Benefits

  • Standardized email communication that includes brand-compliant templates and metrics (Including heat maps)
  • Emails originate within Office 365 – This means: no spam filtering, no Proofpoint URL rewrites, and no external email tag
  • Reduced risk of data loss – Uses UCSF authentication and logging, which means no UCSF data stored in unapproved vendor clouds
  • Secure Communications Platform - Only email marketing platform with a signed UCSF Business Associates Agreement (BAA), this means that Staffbase is approved for use with sensitive information.

Features

  • Enhanced Decision-making - Measure and track your internal communications to better understand your communications strategy, content and engagement with your audience using detailed analytics.
  • Engage with your Audience - With embedded Pulse Surveys and commenting, you can interact with your employees, thereby making your employee emails a two-way communication channel.

Support 

For questions and support, please submit a ticket on our Employee Self-Service Portal.

Training and Resources 

To learn more about Staffbase and its functions, visit our Staffbase Training page.

Requirements and Limitations

To access Staffbase, you will need a web browser (Google Chrome or Microsoft Edge are recommended for the best experience) or Microsoft Outlook and a UCSF email address.

  • Day-to-day Contact: Tanya Jansen
  • Service Manager: Tanya Jansen
  • Service Owner Team: Active Directory
  • Audience: Faculty, Staff, Student
  • Service Category: Email & Collaboration

Related News

  • Are You Ready for the July 1st Bulk Email Standard?
    Jill Wolters/Friday, May 28, 2021
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Staffbase (formerly Bananatag)
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