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Scheduled Maintenance

Infrastructure Border Improvements – Network Interruptions (Entire Network)

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  • Start:

  • End:

  • Services impacted: Network Services

  • Impact Tier: 3- Less Critical

  • Status State: Resolved

What Do You Need to Know
Users may experience intermittent interruptions of up to 15 minutes across the entire UCSF network. If interruptions occur, users should wait 5 – 15 minutes and attempt to re-access the network. Additionally, users actively connected to GlobalProtect at the start of the change window may be disconnected from VPN. Users will be able to manually reconnect to GlobalProtect right away.
 
Impacts
  • Internet access for all UCSF and BCH Oakland users and devices
  • Internet access for servers in FAC/HPC, internal network, servers in Quincy Legacy
  • Remote Access VPN for Data Centers
  • Ivanti Pulse for UCPD
  • Site to Site VPN:
    • Interface Engines
    • OnCore and Cloud Hub Environment
    • BCH Oakland
  • Marin Health:
    • APeX access (alternate access via Connect Portal)
    • EPS
    • BCA Connections
  • Radiology
    • Site to Site VPN
    • Remote Access VPN
  • Infoblox DTC
  • UCSFguest, EDUROAM, and UCSFhousing Wi-Fi Network