Jira Training

Questions? Get IT help

Overview

Jira is a multifaceted project management tool that can be leveraged to manage the work within your department. The following resources will assist you with leveraging Jira to manage your projects and tasks:

Projects in Jira

Jira is a web application to manage your project work at UCSF. Prior to using Jira, it is recommended to brainstorm how you will manage and complete project work. The following resources will assist you with creating and structuring projects in Jira.

Get to know Jira boards

Agile is an iterative approach to managing project work and deliverables and a Jira board assists teams with planning, visualizing, and managing their work.

Populating Jira boards with Work Items

To track your projects in Jira, you will need to populate work items to track tasks ranging from bugs to individual work tasks. These work items will moved along the swimlanes in your Jira board as milestones are reached for each item.

NOTE: Jira has a hierarchical approach to managing tasks. It is encouraged to create epics to represent projects and sub-tasks for each element of work to be completed to successfully finish the project.

Workflows

Workflows are the path that your tasks will take on your Jira board from creation to resolution. Workflows in Jira are highly customizable and can be developed to fit your current project workflows.

Reporting and Dashboards

Reporting and dashboards in Jira are a method by which to highlight critical task management data visually as a means to present project task information to stakeholders and provide insight into the health of your projects.

Service Category Business Applications
Owner Team Web Services
Service