Overview

Jira is a work management tool for all kinds of use cases, including agile software development and project management. 

How to access

Jira is currently being implemented in UCSF IT. If you are within IT, you can request and access Jira by submitting a ticket on our Employee Self-Service Portal.

Description

Jira is a tool utilized to manage your project work from ideation to completion. Jira is a powerful project management tool to not structure your projects and their related deliverables, the application facilitates collaboration within your department to ensure that your project deadlines are achieved.

Benefits

  • Structure your projects - Jira provides you with the ability to break your projects into work items to ensure project deliverables are not overlooked.
  • Manage your projects - Provide clear ownership to work items to identify responsibilities and facilitate collaboration between team members.
  • Stay on schedule - Notifications to highlight work item due dates to hit key project milestones and deliverables.
  • Customizable Workflows - Configure Jira to fit your current departmental processes and workflows.

Support

For questions and support, submit a ticket on our Employee Self-Service Portal.

Training

To learn more about Jira and its features, review the following training resources: 

Requirements and Limitations

To access Jira, you will need a web browser (Google Chrome or Microsoft Edge are recommended for the best experience) and a UCSF email address. Currently, UCSF's Jira instance is for IT only. 

Service Owner Team: Developer Experience Team
Service Support Team: Developer Experience Team
Service Category: Business Applications

How can we help you?

Need assistance?

Do you have issue with this service? Submit an IT Service Desk ticket for more assistance with this service.

Get IT Help

We want to hear from you

Have you noticed a technical or content issue with this page? Provide feedback to assist the content owner with enhancing the content?

Send Feedback