How-To

Secure Email

OverviewThe UCSF secure email solution is designed to help faculty, learners and staff comply with the federal HIPAA regulations that went into effect April 21, 2005.HIPAA regulations stipulate that electronic communications containing Protected Health Information (PHI) must be transmitted in a manner that protects the confidentiality of patient information. When you send, receive or store any electronic document containing UCSF confidential or patient information, you are responsible for ensuring that the information is processed securely.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Email & Collaboration
How-To

Mailing Lists

DescriptionMailing lists can be sent using UCSF managed services or through a select number of popular third-party vendors.New listserv and Distribution List request: Go to help.ucsf.edu >> Accounts, Access & Email >> Electronic Mailing List Request.Do not use a mailing list when sending "protected data." including PHI, PII, FERPA. Use them when you need to:

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Email & Collaboration
How-To

Navigating Box Drive

Overview Box Drive allows you to navigate the contents of your Box folders from a desktop application. With Box Drive installed, you will have:

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Business Applications
How-To

Secure Email Recipient Help

 IntroductionYou just received a "secure" email message from someone at UCSF. It's your first one, and you aren't sure what to do. This page is here to explain next steps and help you:

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Email & Collaboration
How-To

Share DocuSign Folders

DocuSign allows users to grant the ability to view their DocuSign folders (inbox, sent folder, deleted and any others) to other users.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Business Applications
How-To

Enable DocuSign Recipient Edits

Markup for edits FAQ When I am sending an envelope, how do I make sure that my recipient(s) can edit the document if they need to do so?

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Business Applications
How-To

Decline Signing a DocuSign Document

Steps to follow Follow the instructions below if you want to decline to sign a document that was sent to you via DocuSign.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Business Applications