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    How-To

    Protect UCSF and Myself from Phishing and Other Similar Scams

    See the Red Flags from The latest UCSF Phishing Campaign WHAT YOU SHOULD DO IF YOU RECEIVE A RANDOM EMAIL OR CALL THAT ASKS FOR YOUR PRIVATE INFORMATION:

    • Technical Partner
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    Account Request Form (Campus, SOM, ZSFG/SFGH) - How to Approve requests

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    Microsoft 365: Bookings

    Microsoft Bookings is an online and mobile app for teams providing services to customers on an appointment basis. 

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    Box: Automated Deprovisioning of Separated Users

    An email reminder is sent to a Box user and their supervisor to transfer ownership of their files before they separate from UCSF to prevent the loss of access to shared content immediately upon the user’s separation. NOTE: If the person leaving is still a part of UCSF, he or she can transfer folder ownership by following these instructions.

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    Mar 2025: FasTrak Text Alerts Lead to Monetary Loss

    This is your final official notice from FasTrak regarding an unpaid toll for your vehicle. You must pay the outstanding balance online within 24 hours using the link below. Failure to settle this by the due date will result in immediate fines, escalating late fees, suspension of your vehicle registration with your state’s DMV, potential vehicle impoundment, and aggressive legal action including court proceedings with substantial financial penalties and possible wage garnishment.

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    Feb 2024: Deepfake Scam Imitating CFO

    Threat Alert: Deepfake Scam Targeting Financial Transactions An employee attended a video conference call with seemingly authentic colleagues, all of whom were later revealed to be deepfake representations. The worker, initially suspicious of a phishing email, was convinced by the realistic appearance and voices of the deepfake participants during the video call. Subsequently, the employee authorized a large financial transaction, thinking it was a legitimate request initiated by the CFO. 

    UCSFwpa - Secure Wireless

    The UCSFwpa wireless service provides protected communications to Campus and Medical Center resources and networks. It is widely available in clinical, research and administrative buildings.The UCSFwpa wireless network supports most wireless devices using 802.11a/b/g/n. It is the recommended method of network access at most UCSF locations. This service is available to faculty, staff, learners and affiliates with Active Directory (AD) accounts. 

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    Device Encryption

    Encryption is the process of encoding information so that only authorized persons can read it. It is used to protect confidential and legally protected data. In this case, "legally protected" has real and serious meaning. If an unencrypted laptop, tablet, mobile phone or other device is lost or stolen, and if it contained legally protected information, you or the University might be held liable for damages, you could be sent to prison, or the University could take corrective action against you. 

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    IT Cloud Services Resources

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    Current Supported Projects

    Updated May 2025MOST Study:  Support data collection, cleaning and storage for MOST, as well as provide customizations as needed to the Research Data SystemBACKHOME Study:  Support data collection, cleaning and storage for BACKHOME, as well as provide customizations as needed to the Research Data SystemREACH Study:  Support data collection, cleaning and storage for REACH, as well as provide customizations as needed to the Research Data System and GPU cluster for analysis

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