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REDCap, Twilio, and A2P10DLC compliance

Overview

A change to how SMS services work may interrupt how a number of UCSF research studies collect data starting Thursday, December 15, 2022. The REDCap team has developed a path for a short-term resolution and are working on the implementation process.

This page summarizes the UCSF REDCap team's strategy for helping studies work through the change.

How-To

Microsoft 365: MathType for Word

Open MathType from the toolbar, type in the equation that you need for your document, and then close MathType; your equation will be inserted into your document, with the

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How-To

Using Add-ins in Outlook Web App

Add-ins in Outlook.com are programs or utilities that help you automate tasks when you view or create messages.NOTE: You will need to install add-ins within Outlook to be able to use them in your work at UCSF.The following steps will assist you with locating and installing add-ins within Microsoft Outlook.1. Select the Apps icon (Outlook Web App (OWA)

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How-To

UCSFwpa Instructions - Android

Each version of Android and each manufacturer of Android devices changes components of the Android user interface. They do this to make the experience match the goals of the specific device. *Please be advised some Android OS version on Google Pixel may not able to update UCSFwpa wireless certificate thus not compatible to connect. There are no manual configuration option available. This is a vendor issue and until resolved they will not connect to UCSFwpa.

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How-To

Cisco Jabber UC Training: Video Conference

To start a video conference call, you will need to either (1) join one of our on-premise video conferencing bridges or (2) know the conference room's SIP URI so that you can dial the room directly. Note: The on-premise bridges and the conference room URIs look like email addresses. They must end in @ucsf.edu in order for Jabber UC to route the call to the video conference infrastructure.  To initiate the video conference call:

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