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Guideline
IT Enterprise Service Level Agreement (SLA)
ScopeThis Service Level Agreement (hereafter referred to as "SLA") applies to all services provided by Enterprise IT ("Central IT") except where specific exceptions are noted or superseded by service-specific SLAs. For APeX, client connectivity and infrastructure support are covered by this agreement as well as first-level support provided by the Service Desk.
MyPPM for Resource Managers: Assign or Replace Resources
1. Login to MyPPM.2. From the Home menu, click on Staffing on the left-hand side menu.
- Staff
- Technical Partner
- Business Applications
Accessible Documents Best Practices
An accessible digital document is well-structured, providing visual information in a non-visual format. Examples of digital documents are PDFs and Microsoft Office files. There are many more. They exist on a website, sent in an email or shared in various ways. The information on this page is specific to Microsoft Word, but the principles apply to all text documents. Building accessibility into the document from the start is best practice.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Technical Partner
- Volunteer
- Web Services
2023 UC Cybersecurity Awareness Month (UC CAM) Events
Zoom Cloud Recording
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
Keep Your Software Updated!
The link to the quiz is at the end of the article
Resolve Accidental Uploads from Macs to iCloud
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
UCSF IT Security Awareness News You Can Use - Archive
The UCSF IT Security Awareness News You Can Use Newsletter includes monthly articles, contests, and upcoming events. Learn about new threats and how to protect UCSF and yourself from data breaches. You can also participate in contests to win prizes! September 2024Ransomware is rising again! | UC Cybersecurity Awareness Month | See the red flags from our latest phishing campaignRead the September IT Security Awareness News You Can Use
Microsoft 365 FAQs
We continue to update these FAQs. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.
- Faculty
- Staff
- Student
- Email & Collaboration