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    • Event (20)
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    41 Results

    • Event
    • Homepage
    • How-To
    • Landing Page
    • News
    • Other Content
    • Service
    • Standard & Guideline
    • Status
    • Access & Identity
    • Business Applications
    • Desktop Support
    • Education Applications
    • Email & Collaboration
    • Health Systems
    • Hosting & Computing
    • Network & Wireless
    • Phones & Pager
    • Research Services
    • Security
    • Web Services

    Standard

    UCSF Web Browser Standards

    Impacted Services: IT Field Services (ITFS) Desktop Support

    Guideline

    GitHub Enterprise Best Practices

    Impacted Services: GitHub Enterprise Server (On-Premises)

    Guideline

    IT Field Services - Service Level Agreement

    Impacted Services: IT Field Services (ITFS) Desktop Support

    Guideline

    Criteria for Premium Support

    Premium Desktop Support is available for computers and devices that meet the following criteria:

    Impacted Services: IT Field Services (ITFS) Desktop Support

    Guideline

    Criteria for Basic Support

    Basic Desktop Support is available for computers and devices that meet the following criteria:

    Impacted Services: IT Field Services (ITFS) Desktop Support

    Guideline

    Field Services Customer Responsibilities

    Customers must: 

    Impacted Services: IT Field Services (ITFS) Desktop Support

    Standard

    Exemption from IT Field Services

    BackgroundExempt positionsTraineesVolunteersEmployees of affiliated organizationsExempt title codesGeographic service areaBasic science research exemptionResponsibilities of exempt users

    Impacted Services: IT Field Services (ITFS) Desktop Support

    Guideline

    UCSF IT Security Cloud Computing Guidance - Cloud Service Basics

    The "cloud" is a continually evolving concept that broadly references cloud services, or cloud computing. Cloud services can mean collections of any or all of the following: applications, information, infrastructure components and services provided as pools of resources.

    Impacted Services: IT Security Outreach and Training

    Standard

    UCSF 650-16 Addendum A - UCSF Roles and Responsibilities for Securing Institutional Information and IT Resources

    RoleResponsibilitiesNotesCyber-risk Responsible Executive (CRE) 

    Impacted Services: IT Security Outreach and Training

    Standard

    UCSF 650-16 Addendum E - PCI

    UCSF 650-16 Addendum E - PCI outlines the requirements for information, locations, facilities, and devices processing, storing, or transmitting credit card information.To comply with data security requirements defined by Payment Card Industry Data Security Standards 3.1/3.2 (PCI-DSS)

    Impacted Services: IT Security Outreach and Training

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