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41 Results
Standard
UCSF Web Browser Standards
Impacted Services: IT Field Services (ITFS) Desktop Support
Guideline
GitHub Enterprise Best Practices
Impacted Services: GitHub Enterprise Server (On-Premises)
Guideline
IT Field Services - Service Level Agreement
Impacted Services: IT Field Services (ITFS) Desktop Support
Guideline
Criteria for Premium Support
Premium Desktop Support is available for computers and devices that meet the following criteria:
Impacted Services: IT Field Services (ITFS) Desktop Support
Guideline
Criteria for Basic Support
Basic Desktop Support is available for computers and devices that meet the following criteria:
Impacted Services: IT Field Services (ITFS) Desktop Support
Guideline
Field Services Customer Responsibilities
Customers must:
Impacted Services: IT Field Services (ITFS) Desktop Support
Standard
Exemption from IT Field Services
BackgroundExempt positionsTraineesVolunteersEmployees of affiliated organizationsExempt title codesGeographic service areaBasic science research exemptionResponsibilities of exempt users
Impacted Services: IT Field Services (ITFS) Desktop Support
Guideline
UCSF IT Security Cloud Computing Guidance - Cloud Service Basics
The "cloud" is a continually evolving concept that broadly references cloud services, or cloud computing. Cloud services can mean collections of any or all of the following: applications, information, infrastructure components and services provided as pools of resources.
Impacted Services: IT Security Outreach and Training
Standard
UCSF 650-16 Addendum A - UCSF Roles and Responsibilities for Securing Institutional Information and IT Resources
RoleResponsibilitiesNotesCyber-risk Responsible Executive (CRE)
Impacted Services: IT Security Outreach and Training
Standard
UCSF 650-16 Addendum E - PCI
UCSF 650-16 Addendum E - PCI outlines the requirements for information, locations, facilities, and devices processing, storing, or transmitting credit card information.To comply with data security requirements defined by Payment Card Industry Data Security Standards 3.1/3.2 (PCI-DSS)
Impacted Services: IT Security Outreach and Training