UCSF IT Technology

OverviewServiceNow is a cloud-based platform that offers enterprise IT service management (ITSM) solutions. It provides a comprehensive suite of applications to manage and automate business processes, such as IT services, customer service, human resources, security operations, and more.

• Affiliate
• Faculty
• Staff
• Student
• Business Applications

Dell Data Protection | Encryption (DDPE) Enterprise Edition is a comprehensive encryption solution for UCSF. It is available to all UCSF faculty, staff and learners.DDPE Frequently Asked Questions

• Faculty
• Staff
• Student
• Desktop Support

MATLAB Access for Everyone at UCSFUCSF has a Total Academic Headcount (TAH) license allowing campus-wide access to MATLAB, Simulink and a variety of add-on products. All faculty, researchers and learners can use MATLAB on their personal computers and laptops.

• Faculty
• Staff
• Student
• Research Services

Symantec Endpoint Protection (SEP) is provided free of charge to UCSF faculty, staff, learners and researchers. SEP is designed to (1) detect, remove and prevent the spread of viruses, spyware and other security risks and (2)​​​ provide Windows, Mac and Linux computers with anti-virus (AV) and anti-spyware protection. In addition, UCSF SEP clients automatically keep both the client software and security definitions (AV and IPS) updated for the most complete protection.

• Faculty
• Staff
• Student
• Security

UCSF's wireless service provides an alternative to traditional wired connectivity.Supporting most wireless devices using 802.11a/b/g/n, it is the recommended method of network access at most locations, and it is widely available in clinical, research and administrative buildings.Guest access is also provided for visitors and non-UCSF business communications. 

• Technical Partner
• Network & Wireless

Clinical Data Research Consultations is a service that extracts data sets from hospital data sources (1) UCSF Medical Center and (2) San Francisco General Hospital (SFGH) for research purposes.The available UCSF Medical Center data sets include longitudinal patient data sets from the APeX and UCare clinical systems.The available SFGH data sets include longitudinal data from clinical databases on Community Health Network (CHN) patients from SFGH and other DPH facilities.

• Faculty
• Staff
• Student
• Research Services

DocuSign is UCSF's electronic signature solution, a cloud-based application, allowing users to send and sign securely as well as input other data into a document with automated document workflow. If you have specific questions, please contact it-cloudapps@ucsf.edu to discuss. Updates

• Faculty
• Staff
• Student
• Business Applications