UCSF IT Technology

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Scheduled Maintenance

APeX Upgrade Downtime

Other services impacted: APeX Lab Orders/Results

Services impacted: APeX

Resolved

Scheduled Maintenance

APeX Disaster Recovery Exercise

Resolved

Service Interruption

Multiple UCSF Systems

Other services impacted: Many Other UCSF Systems

Services impacted: Network Services, VPN - Remote connection

Resolved

Scheduled Maintenance

New DUO login page for Pulse/Ivanti VPN (remote.ucsf.edu)

Services impacted: VPN - Remote connection

Resolved

Scheduled Maintenance

APeX Scheduled Maintenance

Start: Tuesday, February 11, 2025 / 2:00 am

End: Tuesday, February 11, 2025 / 2:45 am

Impact Tier: 1- Most Critical

Resolved

Scheduled Maintenance

APeX Upgrade Downtime

Resolved

Scheduled Maintenance

Critical Network Maintenance: Internet Infrastructure

Services impacted: Network Services, VPN - Remote connection

Resolved

Service Interruption

Pulse/Ivanti VPN Connectivity Issue

Start: Monday, October 21, 2024 / 8:30 am

End: Monday, October 21, 2024 / 10:30 am

Reason: A licensing conflict occurred on the UCSF VPN serv

Impact Tier: 2- Somewhat Critical

Services impacted: VPN - Remote connection

Resolved

Scheduled Maintenance

Critical Network Maintenance: Internet Infrastructure

Services impacted: Network Services, VPN - Remote connection

Resolved

Service Interruption

UCSF Network Connectivity

Services impacted: Network Services, ServiceNow, MyAccess Single Sign-On, Microsoft 365: Teams, Cisco Jabber UC

Resolved