81 Results

  • Access & Identity
  • Desktop Support

Account Login & Password

Active Directory (AD) is a Microsoft-based technology that provides a variety of network services, including:Lightweight Directory Access Protocol (LDAP)Kerberos-based authenticationDNS-based namingA central location for network administration and delegation of authorityYour UCSF AD account provides access to many systems:

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Access & Identity
How-To

Upgrade to Windows 11

Starting in November 2024, IT will begin upgrading all ITFS-managed Windows computers to Windows 11. This upgrade takes 30-60 minutes of computer downtime and will provide optimized performance and enhanced security. Users have the option to upgrade their workstations as a self-service installation, using the steps below at a time that is convenient for them. Additional details on how to upgrade and what’s changing are listed below.  

  • Affiliate
  • Faculty
  • Researcher
  • Staff
  • Student
  • Desktop Support
How-To

Creating the Initial Password for your UCSF Account

The UCSF Password Management Tool will assist you with creating the password for your UCSF account. Once you have received an email with your UCSF account information (UCSF ID and email address), select the link in the email to activate your UCSF account and begin the password change process. 

How-To

Activating Adobe Acrobat Pro DC for ITFS-Supported Users

As of Tuesday, September 26, 2023, IT Field Services (ITFS) is distributing upgrade notifications to all ITFS-managed Macs with Adobe Acrobat Pro 2020 installed, starting with Macs.  Alternatively, you may also click here, if your Mac is properly enrolled and managed by UCSF IT, to manually download and install Adobe Acrobat Pro DC from our Jamf Self Service app portal.

  • Faculty
  • New Hire
  • Staff
  • Desktop Support
How-To

IT Orientation

Your UCSF Accounts: https://myaccess.ucsf.edu/myidManage your UCSF User ID and passwords from the password management tool: Password.ucsf.edu Identity ManagementGeneral contact information (Your preferred first name, phone, address, and other identity information) can be modified at directory.ucsf.edu.

How-To

UCSF IT Security Suite: Automated Removal

If you leave UCSF, any personal computer associated will be taken off system management. UCSF no longer has reporting responsibility we deactivate the person's licensed software UCSF IT Security Suite.

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Desktop Support