19 Results

How-To

Learner Device Setup

UCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.You can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.

  • Student
  • Education Applications
How-To

Multi-Factor (Duo) FAQs

These Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Access & Identity
How-To

Learner Accounts

The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.

  • Student
  • Education Applications

Technology Introduction for Learners

Technology will be an integral component of your UCSF education. These how to page will help familiarize you with technology at UCSF and provides guidance on preparing your computer prior to starting your program. You will find information on the technology resources that are available to you, where to get support, how to setup devices, and information about email and accounts.

  • Student
  • Education Applications

Account Login & Password

Active Directory (AD) is a Microsoft-based technology that provides a variety of network services, including:Lightweight Directory Access Protocol (LDAP)Kerberos-based authenticationDNS-based namingA central location for network administration and delegation of authorityYour UCSF AD account provides access to many systems:

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Access & Identity
How-To

Creating the Initial Password for your UCSF Account

The UCSF Password Management Tool will assist you with creating the password for your UCSF account. Once you have received an email with your UCSF account information (UCSF ID and email address), select the link in the email to activate your UCSF account and begin the password change process. 

Operational

Multi-Factor Authentication (Duo)

Phishing and brute force attacks are increasing exponentially, and so are the risks that your credentials may be stolen. Multi-factor authentication (also known as two factor authentication), or MFA, provides added security control to ensure that every login from every device is legitimate. 

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Access & Identity