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    How-To

    Multi-Factor (Duo) Authentication Methods

    Duo provides users with the following authentication methods:

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    Learner Device Setup

    UCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.You can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.

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    Multi-Factor (Duo) FAQs

    These Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links

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    Learner Accounts

    The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.

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    Ricoh Badge Enrollment Instructions

    This document details the badge registration process and how to access LRS Secure Print (Follow You Print) and Secure Scan. On the control panel of the Ricoh printer, you will see a Login screen.

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    Service Accounts at UCSF

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    Technology Introduction for Learners

    Technology will be an integral component of your UCSF education. These how to page will help familiarize you with technology at UCSF and provides guidance on preparing your computer prior to starting your program. You will find information on the technology resources that are available to you, where to get support, how to setup devices, and information about email and accounts.

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    AA Accounts at UCSF

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    MyAccess Single Sign-on Integration

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    Imprivata OneSign

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