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Multi-Factor (Duo) Authentication Methods
Duo provides users with the following authentication methods:
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Multi-Factor (Duo) FAQs
These Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Connecting to Palo Alto GlobalProtect VPN (Mac OS)
- Affiliate
- Researcher
- Staff
- Student
Connecting to Palo Alto GlobalProtect VPN (Windows)
- Affiliate
- Researcher
- Staff
- Student
UCSFguest - Open Wireless
The UCSFguest wireless network is available wherever the protected UCSFwpa network can be found. This enables people without UCSF network accounts to access basic Campus, Medical Center and internet resources.The UCSFguest wireless network may be used by anyone visiting UCSF (including patients and patient families) who is related to UCSF business or services.
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Network & Wireless
VPN - Remote connection
Pulse / Ivanti Secure Access VPN allows users outside of the UCSF directly connected internal network to access restricted resources at UCSF (e.g., connecting to file shares, servers, desktops). The system provides a fully encrypted connection between the client device (laptop, smartphone, tablet, etc.) and the UCSF network providing access identical to systems connected via wired or wireless within UCSF facility.
- Technical Partner
- Network & Wireless
MyAccess Single Sign-on Integration
- Affiliate
- Faculty
- Staff
- Technical Partner
Imprivata OneSign
- Affiliate
- Faculty
- Staff
- Technical Partner
Account Login & Password
Active Directory (AD) is a Microsoft-based technology that provides a variety of network services, including:Lightweight Directory Access Protocol (LDAP)Kerberos-based authenticationDNS-based namingA central location for network administration and delegation of authorityYour UCSF AD account provides access to many systems:
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Access & Identity
Creating the Initial Password for your UCSF Account
The UCSF Password Management Tool will assist you with creating the password for your UCSF account. Once you have received an email with your UCSF account information (UCSF ID and email address), select the link in the email to activate your UCSF account and begin the password change process.