UCSF IT Technology

IT Service Continuity helps UCSF collaboratively prepare, plan, mitigate, and test for the next disaster. The next disaster could be an earthquake, fire, or one of ten other identified hazards and vulnerabilities.Part of the Service Design lifecycle, IT Service Continuity Management (ITSCM) manages risks that could seriously impact IT services. ITSCM ensures that the IT service provider can always provide minimum agreed Service Levels, by reducing the risk from disaster events to an acceptable level and planning for recovery of IT services.

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• Business Applications

In the event of a Zoom outage, you may need to switch meeting platforms quickly to continue collaborating and meeting with colleagues both on and off campus. While Zoom is the preferred web conferencing platform at UCSF, Microsoft Teams has a meeting option that can be used as an alternative in the event of an outage with Zoom.These instructions will detail how to switch an existing Zoom meeting to a Teams meeting for the following platforms:

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• Volunteer
• Email & Collaboration

Microsoft Bookings is an online access-only application within Microsoft 365 that will assist your customers to quickly find available times and avoid double-booking. Before delving into the process for configuring Bookings to work within your department, let's review some Bookings terminology first.Business - Think of the business as your department

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• Email & Collaboration

Microsoft To Do is a simple and intelligent to-do list that helps you manage all your tasks in one place. You can work through your tasks for the day in My Day and create any number of additional lists to organize your work by project or deliverable. 

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• Faculty
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• Student
• Email & Collaboration

Within your role at UCSF, you might be assigned many different and competing tasks to be completed. ask management might be difficult to manage if you are flagging an email or keeping a word document detailing all your tasks for a given day. 

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• Faculty
• Staff
• Student
• Email & Collaboration

To get the most out of Planner Online, you'll need to familiarize yourself with its interface and how to access the application. Learn more about Microsoft Planner and its features. 

• Faculty
• Staff
• Student
• Email & Collaboration