29 Results

  • Desktop Support
  • Education Applications
How-To

Learner Device Setup

UCSF uses Microsoft Exchange as its email and calendar service. It can be accessed from any browser by going to: https://email.ucsf.edu. Requires two-factor authentication if off-campus.You can use desktop email clients such as Outlook and Apple Mail. Requires VPN connection if off-campus.

  • Student
  • Education Applications
How-To

Learner Accounts

The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.

  • Student
  • Education Applications

IT Field Services (ITFS) Desktop Support

Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +

  • Faculty
  • Staff
  • Student
  • Desktop Support

Technology Introduction for Learners

Technology will be an integral component of your UCSF education. These how to page will help familiarize you with technology at UCSF and provides guidance on preparing your computer prior to starting your program. You will find information on the technology resources that are available to you, where to get support, how to setup devices, and information about email and accounts.

  • Student
  • Education Applications
How-To

Learner Technology Support

First point of contact for assistance with all UCSF IT Services. Email, VPN, WiFi, MyAccess account.Hours: 24 hours a day, 7 days a weekPhone: (415) 514-4100Chat, Tickets, Knowledge Base: http://help.ucsf.eduEmail: itservicedesk@ucsf.edu

  • Student
  • Education Applications
How-To

Technology Requirements for Learners

This page specifies campus wide technology requirements for learners who are new to UCSF or purchasing a new computer.Learners should also review the Technology Introduction for Learners which provides an overview of technology at UCSF.

  • Student
  • Education Applications
How-To

IT Field Services (ITFS) Desktop Support: Basic Subscription

The Basic Support service is an integrated suite of support services for Campus, faculty and staff who use University-owned Windows, Mac, iOS and Android devices.Note: Standard productivity software and Microsoft Office are included in the monthly subscription fee (see Cost).

  • Faculty
  • Staff
  • Desktop Support