UCSF IT Technology

You will be prompted to register your computer through a simple, quick process: Follow the instructions at Registering Your Computer. BigFix will run in the background, and the BigFix icon will appear on the system tray (Windows) or menu bar (Mac OS X).

• Faculty
• Staff
• Student
• Desktop Support

Since BigFix allows us to track a computer, associate the computer with a specific user and collect system specifics (e.g., OS, CPU, RAM, hard drive space), we are able to determine if a system can support encryption. BigFix can also be leveraged to verify patch levels and anti-virus/anti-malware software versions.

• Faculty
• Staff
• Student
• Desktop Support

The following table will provide an overview of the features within BeyondTrust Privileged Remote Access and other Privileged Remote Access systems. We will be reaching out to departments to better understand your current solution and use cases to better transition to BeyondTrust Privileged Remote Access from another privileged remote access tool.  Please review the features of BeyondTrust compared to other solutions and if BeyondTrust does not satisfy your needs from a feature perspective, let us know.

• Affiliate
• Faculty
• Non-UCSF
• Staff
• Student
• Technical Partner
• Volunteer
• Desktop Support

Prior to using BeyondTrust Privileged Remote Access, the Access Console must be installed and configured on your system.

• Affiliate
• Faculty
• Non-UCSF
• Staff
• Student
• Technical Partner
• Volunteer
• Desktop Support

SharePoint is a web-based collaboration system that allows you to share information about a specific project, meeting notes, and/or documents with other members of your department, project team, or other organizational structure, either on campus or off. 

• Faculty
• Staff
• Student
• Email & Collaboration

SharePoint is a secure place to store, organize, share, and access information from any device. All you need is a web browser, such as Microsoft Edge, Chrome, or Firefox. 

• Faculty
• Staff
• Student
• Technical Partner
• Email & Collaboration

Staffbase (formerly Bananatag) is an email tracking solution ideal for internal communications that makes it easier to create engaging and targeted messaging. Staffbase offers many features to users including templates as well as analytics to track open rates and real-time insights about your communications.

• Affiliate
• Faculty
• Staff
• Student
• Technical Partner
• Volunteer
• Email & Collaboration

Microsoft offers mobile versions of Microsoft 365, these applications have features to increase your productivity on the go with your mobile phone or tablet.

• Affiliate
• Faculty
• Staff
• Student
• Email & Collaboration

NOTE: For more training on Zoom features and processes outside of the resources listed on this page, visit the Zoom Learning Center.

• Affiliate
• Faculty
• Staff
• Student
• Email & Collaboration