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82 Results
Registering Your Computer
What you need to know At UCSF, we are dedicated to providing you with the best customer experience and supporting your computer so you can focus on your business. In order to best protect UCSF data and resources, IT Field Services (ITFS) manages desktops and laptops with BigFix Endpoint Management. ITFS uses asset data to manage your computer by providing patching and ensuring your systems have the appropriate security.
- Faculty
- Staff
- Student
- Desktop Support
BigFix Endpoint Management
Description Install BigFix Endpoint Manager – UCSF IT does the rest! BigFix is required for all computers conducting UCSF business, whether a machine is UCSF-owned or your personal computer. This is because, when it comes to securing UCSF IT resources, we can't fix what we can't see.
- Faculty
- Staff
- Student
- Desktop Support
Licensed Software
- Faculty
- Staff
- Student
Dell Data Protection Encryption (DDPE)
Overview Dell Data Protection | Encryption (DDPE) Enterprise Edition is a comprehensive encryption solution for UCSF. It is available to all UCSF faculty, staff and students. DDPE Frequently Asked Questions
- Faculty
- Staff
- Student
- Desktop Support
ITFS Proactive Medical Center Rounding
- Technical Partner
Computer Backup (CrashPlan)
- Faculty
- Staff
- Student
IT Field Services (ITFS) Desktop Support
Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +
- Faculty
- Staff
- Student
- Desktop Support
UCSF Voicemail
OverviewUCSF Voicemail is the new name for the UCSF Campus advanced voicemail system. It uses the Cisco Unity Connection Voice Messages platform to record and deliver voicemail messages to your UCSF email inbox.With Cisco Unity, you will be able to:
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer
- Phones & Pager
Computer and Accessory Ordering
- Faculty
- Staff
- Technical Partner
Activating Adobe Acrobat Pro DC for ITFS-Supported Users
As of Tuesday, September 26, 2023, IT Field Services (ITFS) is distributing upgrade notifications to all ITFS-managed Macs with Adobe Acrobat Pro 2020 installed, starting with Macs. Alternatively, you may also click here, if your Mac is properly enrolled and managed by UCSF IT, to manually download and install Adobe Acrobat Pro DC from our Jamf Self Service app portal.
- Faculty
- New Hire
- Staff
- Desktop Support