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    IT Field Services (ITFS) Desktop Support

    Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +

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    UCSF Voicemail

    UCSF Voicemail is the new name for the UCSF Campus advanced voicemail system. It uses the Cisco Unity Connection Voice Messages platform to record and deliver voicemail messages to your UCSF email inbox.With Cisco Unity, you will be able to:

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    CrashPlan as a Service

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    Cisco Jabber UC Training: Login

    Type in your email username (FirstInitialLastname or LastnameFirstInitial), e.g., username@ucsf.edu, and then type in your email password before clicking the Sign In button. NOTE: If you sign out from Jabber client after a successful login, it remembers your username in its cache. The next time you sign in, you should only need to enter your email password.  

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    Computer Backup (CrashPlan)

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    Voicemail FAQs

    Return to UCSF Voicemail service page

    How-To

    IT Field Services (ITFS) Desktop Support: Basic Subscription

    The Basic Support service is an integrated suite of support services for Campus, faculty and staff who use University-owned Windows, Mac, iOS and Android devices.Note: Standard productivity software and Microsoft Office are included in the monthly subscription fee (see Cost).

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    How to Confirm CrashPlan Is Backing Up Your Computer

    CrashPlan is UCSF's online backup program. All data that is backed-up by CrashPlan is encrypted, so it will securely backup your files even when you are NOT connected to the UCSF network or UCSF VPN.

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    IT Field Services (ITFS) Desktop Support: Hourly or Project Support

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