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    How-To

    BeyondTrust Training

    Prior to using BeyondTrust Privileged Remote Access, the Access Console must be installed and configured on your system.

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    Hotel or Remote Laptop Kit Setup

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    CrashPlan Permissions on Macs

    Effective May 15, 2023, our standard application for automatic backups at UCSF is changing from Code42 to CrashPlan.  Although the backup service will remain the same, the name of the application, the logo and the branding will be different.  Due to this branding change by the vendor, UCSF Macs that are not actively managed on MDM by UCSF Jamf Pro will need to manually re-allow disk access to CrashPlan in order to continue the automatic backup process.

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    Request a REDCap Premium Account

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    UCSF Jamf Pro for BYOD Macs

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    Request a Statement of Responsibility

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    Reset my REDCap password

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    Which REDCap offering is right for your project?

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    Request a REDCap Account

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    macOS Support Status at UCSF

    Operating System (OS)AppleRelease DateUCSF ITSupport StatusStart ofUCSF IT Support*End of

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