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    Hotel or Remote Laptop Kit Setup

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    SSL/TLS Certificate Requirements

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    CrashPlan Permissions on Macs

    Effective May 15, 2023, our standard application for automatic backups at UCSF is changing from Code42 to CrashPlan.  Although the backup service will remain the same, the name of the application, the logo and the branding will be different.  Due to this branding change by the vendor, UCSF Macs that are not actively managed on MDM by UCSF Jamf Pro will need to manually re-allow disk access to CrashPlan in order to continue the automatic backup process.

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    Unit Heads and Security Leads

    The core roles within the IS-3 policy are those of Unit Head (UH) and Unit Information Security Lead (UISL). These two roles must be assigned to named individuals. Executives are responsible for naming Unit Heads, and the Unit Heads are responsible for naming the Unit Information Security Leads within their areas of governance for units that do their own computing and/or other units' computing. Unit Heads' (UH) Responsibilities:

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    Trellix (formerly known as FireEye) for Mac: Installation and Update Guide

    These instructions are viewable on your mobile device by scanning this QR code:

    FireEye installation instructions with the required user actions for users of Macs that are not enrolled into Jamf Pro at UCSF.

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    ServiceNow Vulnerability Response

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    UCSF Jamf Pro for BYOD Macs

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    Standard Process for Confirmed Phishing Link Clicks

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    Dell Encryption Enterprise for Macs Discontinued By Dell

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    How to use the Configuration Management Database (CMDB)

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