109 Results

How-To

COVID-19 Cyber Scams

Be on the lookout for COVID-19-themed phishing messages. Cyber actors are mimicking the organizations providing COVID-19 health guidance, financial relief and stimulus, and charities including the CDC, WHO, and the US Treasury.

  • Faculty
  • Staff
  • Student
  • Security
How-To

Jamf Pro at UCSF

Jump to "How can I tell if my Mac is enrolled in UCSF Jamf Pro"

  • Affiliate
  • Faculty
  • Staff
  • Technical Partner
  • Desktop Support
How-To

How to Confirm CrashPlan Is Backing Up Your Computer

CrashPlan is UCSF's online backup program. All data that is backed-up by CrashPlan is encrypted, so it will securely backup your files even when you are NOT connected to the UCSF network or UCSF VPN.

  • Faculty
  • Staff
  • Desktop Support
How-To

Avoid Spam

Most of us have received unsolicited email at one time or another. Most of the time, we just delete the message and get on with our lives. However, there may be times when some of the content of this email is so offensive or so obviously an illegal scam that we ask ourselves, "How do these people get my address, and what can I do to stop this?" Good question. Let's first examine how spammers may get your address. How do spammers and marketers get my address?

  • Technical Partner
  • Security
How-To

How to Troubleshoot Your Home Internet Connection

Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

How to Work Together Remotely

With many of our IT teams working remotely, we want to provide you not only the tools, but the habits and support to do so successfully. Remote work has its benefits, including not commuting and challenges such as isolation. We've curated a list of resources aimed at helping you manage your telecommute. This is a growing list, and we welcome your suggestions and feedback. Reach out to [email protected] (don't forget to share your remote-work success stories).

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

Telecommute Securely

Working remotely? Follow these tips to securely manage your telecommute.

  • Faculty
  • Staff
  • Student
  • Desktop Support
How-To

UCSF IT Security Suite

The UCSF IT Security Suite is a group of tools to help keep you, your data and UCSF safe. The Security Suite includes:

  • Faculty
  • Staff
  • Student
  • Desktop Support