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    Self Service.app (Jamf)

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    BeyondTrust Privileged Remote Access

    BeyondTrust Privileged Remote Access allows users to remotely connect into their system, which has been approved for UCSF.  Users will be able to use a Web Access Console or Full Access Console (Windows, Mac and Linux*) to remotely access their Windows, Mac and Linux* systems. BeyondTrust Privileged Remote Access has additional security controls in place compared to other protects such a PCAnywhere, RemotePC, Teamviewer, Google Remote Desktop, etc.

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    Bring Your Own Device (BYOD) to UCSF

    You can use your own smartphone, tablet, laptop or computer to access UCSF systems, but the device needs to comply with UCSF's security policy. This is to ensure that your device, the UCSF network and UCSF sensitive data all remain safe.The UCSF IT Service Desk is available 24 hours a day, 7 days a week. Contact us:

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    BCH Oakland Remote Work Resources

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    IT Field Services (ITFS) Desktop Support Health Desks

    Typical Health Desk support includes:Duo enrollment and questionsAssistance with Wi-FiMobile email setupDevice encryptionVPN supportWayne and Gladys Valley Center for Vision 480 Illinois St (Lobby entrance at 16th & 3rd Streets)San Francisco, CA 94158

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    Telecommute Securely

    Working remotely? Follow these tips to securely manage your telecommute.

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    IT Security Orientations and Education

    UCSF IT and the Technology Commons offer orientation presentations to learners, faculty and staff.  We can vary the topics and the length of presentations. Contact IT Security Awareness if you're interested at awareness@ucsf.edu. Below is a link to one of our presentations as well as a program listing.https://lecture.ucsf.edu/ets/Play/a780ce7a72c848099b01724bf5c034d71d

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    For emergencies and high priority issues please call the IT Service Desk (415) 514-4100

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