UCSF IT Technology

IT Field Services can provide conference and special-event support at our hourly project rate of $126 per staff hour. Hourly charges require prior authorization from your department. Please submit your request at least 2 weeks in advance. After-hours support (before 8am and after 6pm) is charged at time and a half. For example, 4 hours will be charged at 6 hours of support. Support is contingent upon the availability of IT-DFS and AV staff and resources. 

• Affiliate
• Faculty
• Non-UCSF
• Staff
• Student
• Technical Partner
• Volunteer
• Desktop Support

With COVID-19 and a shift to remote work, UCSF events such as Friday Town Hall Meetings, large training presentations, conventions, press conferences, and emergency communications go virtual with live broadcasts and live streaming.

• Affiliate
• Faculty
• Non-UCSF
• Staff
• Student
• Technical Partner
• Web Services

Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.

• Faculty
• Staff
• Student
• Desktop Support

Working remotely? Follow these tips to securely manage your telecommute.

• Faculty
• Staff
• Student
• Desktop Support

Accessible videos include playback controls for keyboard use, play only when activated (rather than as page loads), and closed captions or are accompanied by a full-text transcript.You may see there are plenty of videos on the web with no or poor captioning. If others are breaking the law, and it is the law, it does not excuse UCSF from the obligation to take the higher road and do the right thing – provide accurate captioning with videos.

• Affiliate
• Faculty
• Non-UCSF
• Staff
• Technical Partner
• Volunteer
• Web Services