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How-To

How to Renew Expired Jamf Enrollments for UCSF Macs Running macOS 13 or Older

MDM (Mobile Device Management) profiles, which are used to manage many Apple devices at UCSF, typically expire every two years.  We use an MDM solution called Jamf Pro for enrolling and managing Macs at UCSF.  When an MDM profile expires, it can prevent the device from communicating with our MDM servers and receiving new configurations or commands. This can impact device management functionalities like deploying security profiles, managing secure Wi-Fi, and managing device encryption with automated validation.

This article contains instructions on how to renew or restore our Jamf Pro (MDM) enrollment on your UCSF-managed Mac when prompted to do so.

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IAM Modernization: Single Sign-On

UCSF MyAccess and Microsoft 365 Login are Changing!

UCSF IT is enhancing the user login experience with a more streamlined way to log in at UCSF:

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UCSF IT Security Awareness News You Can Use

The UCSF IT Security Awareness News You Can Use Newsletter includes monthly articles, contests, and upcoming events.  Learn about new threats and how to protect UCSF and yourself from data breaches.  You can also participate in contests to win prizes! Travel and work remotely safely and securely | See the red flags from our latest phishing campaign 

How-To

RAE - Application Web Portal Information

The RAE Web Portal is a method for accessing RAE applications through your web browser as long as you have a RAE account. If you have not requested a RAE site, you can request one here.