113 Results

Event Management System (EMS)

The Event Management System (EMS) is the enterprise space scheduling tool available at UCSF for scheduling:Conference/ meeting roomsCollaboration spacesConsult roomsHoteling - spaces, work stations, offices/rooms, etc.Other spaces (e.g. Lactation, huddle, etc.)EMS provides the ability to conduct room searches across different campuses, buildings, and rooms as well as size, attributes, and other characteristics.

  • Faculty
  • Staff
  • Student
  • Business Applications
How-To

ITFS Event Support

IT Field Services can provide conference and special-event support at our hourly project rate of $126 per staff hour. Hourly charges require prior authorization from your department. Please submit your request at least 2 weeks in advance. After-hours support (before 8am and after 6pm) is charged at time and a half. For example, 4 hours will be charged at 6 hours of support. Support is contingent upon the availability of IT-DFS and AV staff and resources. 

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Desktop Support
How-To

Microsoft 365: Teams Training

A quick start guide was created to get you up and running with Microsoft Teams immediately. In addition to the desktop client, Microsoft Teams can be used on a mobile device (e.g.

  • Faculty
  • Staff
  • Student
  • Email & Collaboration

IT Field Services (ITFS) Desktop Support

Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +

  • Faculty
  • Staff
  • Student
  • Desktop Support

VPN - Remote connection

GlobalProtect VPN allows users outside of the UCSF directly connected internal network to access restricted resources at UCSF (e.g., connecting to file shares, servers, desktops). The system provides a fully encrypted connection between the client device (laptop, smartphone, tablet, etc.) and the UCSF network providing access identical to systems connected via wired or wireless within UCSF facility.

  • Technical Partner
  • Network & Wireless
How-To

How to Troubleshoot Your Home Internet Connection

Are you working from home and your internet connection is driving you crazy? Terrible Zoom audio? Websites loading slowly? Please use these resources to troubleshoot the problem.

  • Faculty
  • Staff
  • Student
  • Desktop Support