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    Guideline

    IT Field Services - Service Level Agreement

    Impacted Services: IT Field Services (ITFS) Desktop Support

    How-To

    Data Storage Options and Best Practices

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    CipherCloud Agent

    Latest versions of CipherCloud agent: Windows v6.0.140 Mac v6.0.128 Supported operating systems: Windows 10 MacOS 10.13 or newer Launch the CipherCloud agent and click on the CipherCloud menu and select About CipherCloud.

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    Zoom AI Companion

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    Microsoft 365: Shifts for Teams

    Shifts in Microsoft Teams is a schedule management tool that helps you create, update, and manage schedules for your team. Shifts has you covered whether you are putting together a schedule for your team or swapping shifts with a teammate. 

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    UCSF Moving to Concord Fax for Electronic Faxing

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    IS-3 Project - Backup and Recovery

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    Other Content

    2024 UC Cybersecurity Awareness Month (UC CAM) Events

    Cybersecurity Awareness Month is spearheaded by the 

    How-To

    Box: Secure Folder

    Every file inside a secure folder smaller than 400MB will be encrypted by the CipherCloud server.A secure folder provides a way to encrypt sensitive data that does not fall into the category of easily recognized UCSF PHI.Examples include UCSF PHI images, audio files, video files and sensitive data that is not UCSF PHI.

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    News

    Beware of Cyber Scams as the School Year Kicks Off

    The IT Security Awareness Quiz link is at the article's end. Everyone who completes the quiz is entered to win one of six $50 Amazon gift cards.

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