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    How-To

    Palo Alto GlobalProtect VPN Frequently Asked Questions

    How-To

    Microsoft 365 Mobile Applications

    Microsoft offers mobile versions of Microsoft 365, these applications have features to increase your productivity on the go with your mobile phone or tablet.

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    News

    Protecting UCSF Data: Your Vital Role

    Learn about your role in protecting UCSF data and pass the quiz at the end of the article. You could win one of six $50 Amazon gift cards!

    How-To

    IT Security Awareness - Stay Sharp to Stay Safe

    Welcome to the IT Security Awareness site! Each month, we focus on a new IT security topic of interest to the UCSF community. Taking the current month's quiz at the end of the article enters you into a drawing for one of six $50 Amazon Gift Cards.  

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    Urgent and Emergency Vulnerability Remediation

    News

    Ransomware Attacks Continue to Surge

    The link to the IT Security Awareness Quiz is at the end of the article. Complete the quiz for an entry in a drawing for one of six $50 Amazon gift cards.

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    The Crucial Role of Regular Software Updates in the “Vulnerability Era”

    The link to the quiz is at the end of the article.

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    GitHub Enterprise Best Practices

    Impacted Services: GitHub Enterprise Server (On-Premises)

    Guideline

    IT Enterprise Service Level Agreement (SLA)

    This Service Level Agreement (hereafter referred to as "SLA") applies to all services provided by Enterprise IT ("Central IT") except where specific exceptions are noted or superseded by service-specific SLAs.  For APeX, client connectivity and infrastructure support are covered by this agreement as well as first-level support provided by the Service Desk. 

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    IT Cloud Services FAQs

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