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Secure Email Recipient Help
IntroductionYou just received a "secure" email message from someone at UCSF. It's your first one, and you aren't sure what to do. This page is here to explain next steps and help you:
- Affiliate
- Faculty
- Staff
- Student
- Technical Partner
- Volunteer
- Email & Collaboration
Multi-Factor (Duo) Authentication Methods
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Home
Resource Accounts
- Faculty
- Staff
- Technical Partner
Box: CipherCloud (.ccsecure) Encryption
Overview Secure Box allows UCSF Box users to store restricted data while protecting UCSF and our patients, staff and students from data loss. We launched CipherCloud on Monday, October 3, 2016. In November 2016 we began scanning files that were already on Box. Note: We are only scanning for UCSF PHI. We are not scanning multimedia formats (e.g., image, video, audio files, scanned PDFs) or files over 400MB. What is Secure Box? With the implementation of CipherCloud, UCSF Box users will see the following changes.
- Affiliate
- Faculty
- Staff
- Student
- Business Applications
How to Submit a General Request for Network and Wireless
Steps to follow There are two ways to submit a General Request for Network and Wireless services:
- Technical Partner
- Network & Wireless
Tracking Envelopes in DocuSign
What you need to know When you receive a document to be signed, the email notification shows only the name of the original sender. If, for example, you are number 3 out of 6 in the routing order, the name of the sender in the email notification is the initial sender, not the person who was second in the routing order. To view the full routing status, you must log into DocuSign after you have finished signing. When you are done signing, a "You have completed your documents" window will appear. Click Login.
- Affiliate
- Faculty
- Staff
- Student
- Business Applications
Multi-Factor (Duo) FAQs
OverviewThese Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
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- Faculty
- Staff
- Technical Partner
- Access & Identity
How to Submit Network Port and Fixed IP Requests
Overview There are two ways to submit Network IP requests:
- Technical Partner
- Network & Wireless
VPN Pulse Secure Install and Login with Duo
- Technical Partner