How to Submit a General Request for Network and Wireless

Questions? Get IT help

Steps to follow

There are two ways to submit a General Request for Network and Wireless services:

  1. A direct network link to Network & Wireless request page and select “General Request for Network and Wireless”
  2. A UCSF IT web path.

UCSF IT web path for request submission:

Step 1. Go to the Employee Self Service Portal:

ServiceNow Self help portal

 

Step 2. Click on Network & Wireless.

Network and Wireless Request Selection

 

Step 3. Click on General Request for Network and Wireless.

Network request selection

 

Step 4. Enter your worksite address information and request details (examples: "Add more wireless access point for expansion" or "Need more network wall jack").

Enter work site address information and request detail screenshot

 

Step 5. Attach any supporting document(s) such as floor plan, diagrams or pictures...etc. To finish, submit your request.

Complete web form and submit screenshot