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Encryption Frequently Asked Questions (FAQs)
Frequently asked questions What is encryption?
Standard
Intune Mobile Device Management (MDM) Privacy
Impacted Services: Email, Office 365, Office 365: Teams
Multi-Factor (Duo) FAQs
OverviewThese Frequently Asked Questions (FAQs) are updated on a regular basis, so if your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu — the most common questions received from users will be added to this list of FAQs.Quick Links
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Multi-Factor (Duo) Authentication Methods
- Affiliate
- Faculty
- Staff
- Technical Partner
- Access & Identity
Student Accounts
First-time Login The Registrar distributes login credentials; you should receive this in advance of your orientation. If you have not, please contact your program. Please follow these instructions the first time you log in. You need to setup the Duo Mobile App for two-factor authentication, enroll in the UCSF Password Management Tool, change your password, and setup Hitachi ID Mobile Access App.
- Student
- Education Applications
Apr 2024: Microsoft Lure - HTML Files Leading to Malware Installation
Threat Alert: Mic
Apr 2024: Free Baby Grand Piano Scam
Mar 2024: Invoice-Themed Phishing Lures
Threat Alert: Invoice-Themed Phishing Lures
Mar 2024: ScreenConnect-Themed Credential Phishing
Data Loss Prevention (DLP)
- Affiliate
- Faculty
- Non-UCSF
- Staff
- Student
- Technical Partner
- Volunteer