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Office 365

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  • Supporting Training: Office 365 Training Resources

How to Request Access

Everyone with a @ucsf.edu email address has access. However, a separate license is needed for mobile apps. A mobile Intune license can be requested from the UCSF IT website, https://it.ucsf.edu > Submit a Ticket > Request Specific Services > Accounts, Access & Email > Office365 Intune License Request.


Description

Office 365 allows you to access Microsoft Word, Excel, PowerPoint, OneNote, OneDrive, Teams and Outlook from any device, anywhere. UCSF's Office 365 tenant is HIPAA-compliant and all files containing PHI are encrypted.

Log in to Office 365 at office.ucsf.edu. Use Google Chrome for the best experience. 

Teams, OneDrive and OneNote are being pushed to UCSF-supported computers. To install Office 365 desktop applications on your personal computer please follow these instructions.

Mobile apps are available! To get started with Office 365 mobile apps Enroll Your Mobile Device in Intune Company Portal.

NOTE: Each Office 365 application has a different sign-in frequency, the following table highlights the sign-in frequency setting for each application and client

Application Client Sign-In Frequency
Outlook Desktop 30 days
  Mobile* 30 days; PIN prompt every 5 minutes
  Web 16 hours
Word, Excel, PowerPoint,
and OneNote on the Web
Web 16 hours
OneDrive Desktop 30 days
  Mobile 30 days; PIN prompt every 5 minutes
  Web 16 hours
SharePoint Web 16 hours
Teams Desktop 30 days
  Mobile 30 days; PIN prompt every 5 minutes
  Web 16 hours

NOTE: If you are using the native iOS mail and calendar apps there is no need to sign in after you configure the account on your mobile device.

Benefits

  • Work collaboratively with your team, including simultaneous editing of Office documents in Word, Excel and PowerPoint.
  • Upload and work with your files from anywhere on any device with a consistent web interface, even PHI.
  • Share links, not files. You’ll always know where the latest version is and who was the last to edit.
  • Connect to Box and work completely in the cloud. No more local copies of files floating around.
  • Reduce your email using Teams chat and create dedicated chat channels to resolve questions quickly and keep messaging on topic.
  • Keep track of all your important news, including your recent likes, @mentions, replies and more on the Teams’ Activity Feed.
  • Jump straight into voice or video chats with a single click.

Microsoft OneDrive allows secure document storage, sharing and collaboration, allowing multiple team members to edit a document simultaneously. There are will be no changes in the way that you use Box today. You can continue to access your UCSF Box files from within Office 365 applications.

Microsoft Teams is the hub for teamwork in Microsoft 365. With Teams, you can Instant Message, conduct online meetings and collaborate, all in real time from within Office 365. Note: Files with UCSF PHI are protected, but take care not to share restricted data in Teams messages with unauthorized users.

Getting support

We have multiple ways for you to get the help you need. For questions and support, check the Frequently Asked Questions page or submit a ticket on our Employee Self-Service Portal (https://ucsf.service-now.com/ucsfit) . You can also chat with other Office 365 users at UCSF on the Office 365 Team (or use the join code 7me7twx).

Requirements and limitations

To access Office 365 you need a web browser (Google Chrome or Microsoft Edge is recommended for the best experience) and a UCSF email address.

  • Restrictions and limitations in OneDrive and SharePoint
 
  • Service Manager: Kevin Dale
  • Service Owner Team: Email and Office 365
  • Service Support Team: HCL UC Email Chat
  • Audience: Faculty, Staff, Student
  • Service Category: Email & Collaboration

Related News

  • Upgrade macOS to continue receiving Microsoft 365 and Office for Mac updates
    David Ng/Tuesday, October 11, 2022
  • Remote Work Resources for UCSF
    Sian Shumway/Saturday, March 14, 2020
Section Menu
Office 365
  • Office 365: Excel
  • Office 365: Word
  • Office 365: Teams
  • Box to Teams Manual Migration Guide
  • Office 365: PowerPoint
  • Office 365: Outlook
  • Office 365: OneDrive
  • Office 365: OneNote
  • Office 365 Mobile Applications
  • Office 365: Microsoft Whiteboard
  • Office 365: Delve
  • Office 365: To Do
  • Office 365: Bookings
  • Office 365 FAQs
  • Office 365 Enhancement Requests
  • Office 365 Licensing
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