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High and Medium Vulnerabilities in Multiple Zoom Products

Zoom released a security update to address high and medium vulnerabilities in multiple Zoom products. These updates protect against a remote attacker exploiting this vulnerability to perform remote code execution, gain insight into arbitrary areas of the product's memory or crash the service or application. For a complete description of the vulnerabilities and effected systems, visit Zoom Security Bulletins.

How-To

Cisco Jabber UC Training: Video Conference

Starting a Video Conference in Cisco Jabber UC To start a video conference call, you will need to either (1) join one of our on-premise video conferencing bridges or (2) know the conference room's SIP URI so that you can dial the room directly. Note: The on-premise bridges and the conference room URIs look like email addresses. They must end in @ucsf.edu in order for Jabber UC to route the call to the video conference infrastructure. To initiate the video conference call:

Faculty
Staff
Student
Phones & Pager

High, Medium, and Low Vulnerabilities in Multiple ZOOM Products

Zoom released a security update to address High, Medium, and Low vulnerabilities in Multiple Products. These updates protect against a remote attacker exploiting this vulnerability to perform remote code execution and command injection attacks. For a complete description of the vulnerabilities and effected systems, visit Zoom Security Bulletins.

How-To

How to Have a Zoom Meeting That Is (Almost) as Good as Being There

These tips were originally developed by the UCSF Program Management Office (PMO). They have been expanded by IT.

Faculty
Staff

Service

Office 365: Teams

Description Microsoft Teams is a collaboration app that helps your team stay organized and have conversations—all in one place. Benefits Teams - Find channels to belong to or create your own. Inside channels you can hold on-the-spot Zoom meetings, have conversations, and share files. Meetings - See everything you’ve got lined up for the day or week. Or, schedule a Zoom meeting. This calendar syncs with your Outlook calendar.

Faculty
Staff
Student
Email & Collaboration

Service

MyPPM

Description MyPPM is UCSF Enterprise Solution for project/program/portfolio management tools across our organization. Other project management tools like Microsoft Project and Smartsheet are still also available. UCSF has joined a collaboration led by UCLA to move to a single enterprise tool.

Staff
Technical Partner
Business Applications

How-To

BCH Oakland Remote Work Resources

Faculty
Staff
Student

How-To

Accessible Virtual Events Best Practices

With COVID-19 and a shift to remote work, UCSF events such as Friday Town Hall Meetings, large training presentations, conventions, press conferences and emergency communications go virtual with live broadcasts and live streaming.

Affiliate
Faculty
Non-UCSF
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Student
Technical Partner
Web Services

How-To

How to create a URL shortcut on the IT website

Technical Partner

How-To

Office 365: Teams FAQs

We continue to update these FAQs. If your question isn't answered here, please contact the IT Service Desk at help.ucsf.edu, or ask your colleagues on the Office 365 Team.

Faculty
Staff
Student
Email & Collaboration