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Service

Data Storage

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Volunteer

ServiceNow

OverviewServiceNow is a cloud-based platform that offers enterprise IT service management (ITSM) solutions. It provides a comprehensive suite of applications to manage and automate business processes, such as IT services, customer service, human resources, security operations, and more.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Business Applications

UCSF Voicemail

UCSF Voicemail is the new name for the UCSF Campus advanced voicemail system. It uses the Cisco Unity Connection Voice Messages platform to record and deliver voicemail messages to your UCSF email inbox.With Cisco Unity, you will be able to:

  • Affiliate
  • Faculty
  • Non-UCSF
  • Staff
  • Student
  • Technical Partner
  • Volunteer
  • Phones & Pager

Degraded Performance

Zoom Web Conferencing

Zoom is a simple, all-in-one solution that lets you meet across desktops, mobile devices and conference rooms. Zoom is free to UCSF faculty, staff and learners, and the UCSF Zoom instance is HIPAA-compliant.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Volunteer
  • Email & Collaboration
Service

MyExpense

  • Affiliate
  • Faculty
  • Staff
  • Student

Operational

REDCap

Research Electronic Data Capture (REDCap) is a secure and HIPAA-compliant web-based system for building and managing web-based research projects, such as surveys and databases. The REDCap system provides functionality and features to enable researchers to rapidly develop databases and online surveys. These databases, data entry forms and surveys are intuitive, easy-to-use tools for collecting data, including data validation.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Research Services

Listserv

Information Technology's electronic mailing lists (listservs) for the UCSF community to support and promote the mission of the University: teaching, research, patient care, and community service.Listserv owners must be UCSF faculty, staff, or learners. Learners need to have a faculty or staff sponsor to request a listserv.PHI or other protected data is not allowed on the listservs. Targeted information to get started with the UCSF listserv:

  • Affiliate
  • Faculty
  • Researcher
  • Staff
  • Student
  • Technical Partner
  • Email & Collaboration

EZproxy

EZproxy is available to enable you to access library resources from off-campus using your MyAccess login. To learn more, see https://www.library.ucsf.edu/services/remote.

  • Affiliate
  • Faculty
  • Staff
  • Student
  • Web Services