Description BeyondTrust Privileged Remote Access allows users to remotely connect into their system, which has been approved for UCSF.  Users will be able to use a Web Access Console or Full Access Console (Windows, Mac and Linux*) to remotely access their Windows, Mac and Linux* systems. BeyondTrust Privileged Remote Access has additional security controls in place compared to other protects such a PCAnywhere, RemotePC, Teamviewer, Google Remote Desktop, etc.

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• Desktop Support

What you need to knowAt UCSF, we are dedicated to providing you with the best customer experience and supporting your computer so you can focus on your business. In order to best protect UCSF data and resources, IT Field Services (ITFS) manages desktops and laptops with BigFix Endpoint Management.ITFS uses asset data to manage your computer by providing patching and ensuring your systems have the appropriate security.  

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  Description Install BigFix Endpoint Manager – UCSF IT does the rest! BigFix is required for all computers conducting UCSF business, whether a machine is UCSF-owned or your personal computer. This is because, when it comes to securing UCSF IT resources, we can't fix what we can't see.

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• Desktop Support

Our current IT Field Services (ITFS) catalog provides you with a means to compare Medical Center, Campus Basic and Campus Premium service levels. +

• Faculty
• Staff
• Student
• Desktop Support