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Service Interruption

Microsoft Teams Service Degradation

  • Start:

  • End:

  • Reason: Microsoft reported a service degradation incident that is causing intermittent connectivity issues to the Microsoft Office 365 Teams application.

  • Services impacted: Office 365: Teams

  • Impact Tier: 3- Less Critical

  • Status State: Resolved

After extended monitoring and various optimizations and mitigation efforts by Microsoft, we’ve confirmed that our Microsoft Teams service and features have been restored or returned to optimal health.

System: UCSF - Office365 Teams 

Date: Friday, January 26, 2024

Reported Time of Incident: 9:00 AM

Estimated Time of Repair: Under Investigation by Microsoft

Reason:  Microsoft has reported a service degradation incident that is causing intermittent connectivity issues to the Microsoft Office 365 Teams application.

Impact: Some customers may be unable to access Microsoft Teams application on the web or installed client. IT continues to investigate with Microsoft, and we will provide updates as soon as possible.